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Connection Problem
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Video Problem
For the camera without Micro TF card, why is APP time axis empty?How is the video shared to others?How to maintain and download the video?Why is there any noise when checking the video in the camera?How to delete the video?Why does the video show intermittently?
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User Manual
Help and FeedbackOperation ProblemVideo Problem

How to delete the video?

Learn about video deletion and automatic overwrite policies

Historical videos do not support active deletion for the time being, they are automatically overwritten based on the type of cloud service package you purchased.

Why is there any noise when checking the video in the camera?

Troubleshoot audio noise issues when viewing camera video

Why does the video show intermittently?

Understand why video playback may be intermittent and how to fix it