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Help and Feedback
Connection Problem
Operation Problem
Device Adding
Parameter Configuration
Pan & Tilt Control
Video Problem
For the camera without Micro TF card, why is APP time axis empty?How is the video shared to others?How to maintain and download the video?Why is there any noise when checking the video in the camera?How to delete the video?Why does the video show intermittently?
Voice Intercom
One-Click Calling
Account Problem
Hardware Problem
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User Manual
Help and FeedbackOperation ProblemVideo Problem

How to maintain and download the video?

Learn how to save and download videos from your camera

Drag the time axis or open the historical video in the alarm event, so that one button with scissor-shaped pattern appears below the video, and click it for access into the video saving interface, input the title name and duration, click the Save button on the upper right corner so that the saved video can be checked through the client and downloaded to the mobile phone.

How is the video shared to others?

Learn how to share videos with family and friends

Why is there any noise when checking the video in the camera?

Troubleshoot audio noise issues when viewing camera video