LogoYCC365 Plus Docs
LogoYCC365 Plus Docs
HomepageDocumentation
Help and Feedback
Connection Problem
Operation Problem
Device Adding
Parameter Configuration
How to add mobile phone number for the family member, so that the family member can watch the video in a real-time manner (shared member)?What should be done if the warning messages are too frequently sent? / Why is there no alarm prompt though the cloud service has been purchased?Why is the video displayed in black and white in the daytime?How to delete the shared member?How many family members can be invited to watch?Why is the camera picture inverted?How to modify the device name?How to start the night vision function in the evening?How to operate the camera with shared account?
Pan & Tilt Control
Video Problem
Voice Intercom
One-Click Calling
Account Problem
Hardware Problem
Cloud Storage
Others
User Manual
Help and FeedbackOperation ProblemParameter Configuration

Why is the video displayed in black and white in the daytime?

In the low light place in the daytime, the camera will be automatically switched to the night vision mode after the light sensing, so the video is displayed in black and white. In the full light place, if the camera picture displays in black and white, it is required to set the night vision as Automatic. If it cannot be address, there is the hardware failure and it is required to contact the supplier

In the low light place in the daytime, the camera will be automatically switched to the night vision mode after the light sensing, so the video is displayed in black and white. In the full light place, if the camera picture displays in black and white, it is required to set the night vision as Automatic. If it cannot be address, there is the hardware failure and it is required to contact the supplier

What should be done if the warning messages are too frequently sent? / Why is there no alarm prompt though the cloud service has been purchased?

Choose the video in the device, play the setting (gear) – notification setting in the upper right corner of the page, it is possible to make the setting according to the personal demand / Choose the video in the device, play the setting (gear) – notification setting in the upper right corner of the page-- open the voice/action warning, and set the acceptance frequency according to your need

How to delete the shared member?

Android: in the share list, long press the member to show the Delete button. iPhone: long press and slide left to reveal the Delete button.