Question 1

How do I connect my YCC365 Plus camera to WiFi?

Accepted Answer

Make sure your phone is connected to a 2.4GHz WiFi network (5GHz is not supported). Open the YCC365 Plus app, tap the + button to add a device, and follow the on-screen instructions. The app will generate a QR code — hold your phone 10–20cm from the camera lens and wait for the confirmation beep.

Question 2

How do I reset my YCC365 Plus camera?

Accepted Answer

Locate the reset button on your camera (usually a small pinhole on the bottom or back). Press and hold it for about 10 seconds using a pin or paperclip. The camera will restart, and you'll hear a voice prompt confirming the reset. You can then set it up again through the app.

Question 3

What should I do if my camera keeps disconnecting?

Accepted Answer

First, check that your WiFi signal is strong near the camera. Move the camera closer to your router if possible. Ensure your router is using 2.4GHz (not 5GHz). Restart both the camera and router. If the issue persists, try resetting the camera and reconnecting it through the app.

Question 4

How do I set up cloud storage?

Accepted Answer

Open the YCC365 Plus app, go to the camera settings, and select Cloud Storage. New users receive a 30-day free trial. You can choose a subscription plan that fits your needs. Cloud recordings are stored securely and accessible from anywhere through the app.

Question 5

How can I share my camera with family members?

Accepted Answer

In the YCC365 Plus app, go to camera settings and tap the Share option. Enter the email address or account of the family member you want to share with. They will receive an invitation and can view the camera feed after accepting. You can manage sharing permissions at any time.

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