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Connection Problem
Operation Problem
Device Adding
Parameter Configuration
How to add mobile phone number for the family member, so that the family member can watch the video in a real-time manner (shared member)?What should be done if the warning messages are too frequently sent? / Why is there no alarm prompt though the cloud service has been purchased?Why is the video displayed in black and white in the daytime?How to delete the shared member?How many family members can be invited to watch?Why is the camera picture inverted?How to modify the device name?How to start the night vision function in the evening?How to operate the camera with shared account?
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Help and FeedbackOperation ProblemParameter Configuration

How many family members can be invited to watch?

The account can be shared with up to 10 people

The account can be shared with up to 10 people.

How to delete the shared member?

Android: in the share list, long press the member to show the Delete button. iPhone: long press and slide left to reveal the Delete button.

Why is the camera picture inverted?

If the camera is placed in the inverted manner, the picture might be inverted, and it may be addressed by turning the picture by 180 degrees through the camera on APP