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Help and FeedbackCloud Storage

Package is Abnormal

What to do when the purchased cloud storage package does not come into effect

What should be done if the purchased package does not come into effect?

  1. After returning to the homepage, click on "Cloud Service – My Cloud Service" to see if there is a package card unrelated device.

  2. You can also click the "Cloud Service" page at the same time, and you can select the "Links" link in the upper right corner of the device to make it effective.

  3. Contact the customer service personnel for manual processing.

If the issue persists after trying the above steps, please visit the Cloud Storage overview or refer to How to Link Packages for more details.

How to Link Packages

How to link cloud storage packages to your device

Coupon

Coupon usage rules and instructions for YCC365Plus cloud storage

Table of Contents

What should be done if the purchased package does not come into effect?